Transforming Manufacturing Training & Operations with XR

Overcome operational drag, reduce unplanned downtime, and build a safer, more skilled workforce with immersive manufacturing solutions powered by XR and digital twins — designed for the realities of complex industrial environments.

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50%

higher training retention

30%

faster onboarding

60%

lower travel costs

43%

fewer safety incidents

Why Enterprise XR matters for Manufacturing

Manufacturing environments demand precision, safety, and uninterrupted operations. Immersive solutions help teams prepare, perform, and improve without disrupting production.

Downtime Prevention

Simulate failures and stress conditions before they impact live operations.

Safer Workflows

Practice hazardous scenarios without real-world risk.

Faster Upskilling

Train operators hands-on without stopping production lines.

Remote Expertise

Connect technicians with specialists in real time, anywhere.

Built for the Reality of the Factory Floor

Manufacturing operations are complex, fast-moving, and safety-critical. Immersive XR solutions enable teams to train, troubleshoot, and optimize workflows in realistic virtual environments that mirror real equipment and conditions.

By simulating production lines, maintenance procedures, and safety scenarios, manufacturers can reduce downtime, improve workforce readiness, and strengthen operational resilience without disrupting live operations.

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Our Approach

We partner with manufacturing leaders to design and scale immersive solutions that improve safety, uptime, and operational performance.

Designed for Operational Impact

We align immersive initiatives to production goals, safety KPIs, and efficiency metrics so every experience supports measurable factory outcomes.

Reality-Based Experience Design

Virtual environments replicate real machinery, layouts, and workflows to ensure training transfers directly to on-the-job performance.

Enterprise XR Development

We build secure, scalable XR solutions that integrate with MES, asset management, and enterprise platforms.

Pilot, Measure, Optimize

Focused pilots validate impact through performance data, safety metrics, and productivity gains.

Scale with Confidence

Once proven, solutions are deployed consistently across plants, lines, and regions.

Trusted by

Ready to build a safer, smarter, and more skilled workforce – all from one platform?

Continuous Production

Predictive XR simulations and Digital Twins help you spot and resolve potential breakdowns before they happen – keeping production lines running smoothly and efficiently.

Instant Expertise

Real-time remote assistance connects frontline technicians with specialists instantly – enabling faster troubleshooting and smarter maintenance without the need for travel.

Faster Training

Immersive virtual simulations provide hands-on learning anywhere, cutting costs, accelerating onboarding, and scaling training across locations with ease.

Safer Work Environment

VR training lets workers practice complex or hazardous tasks in a risk-free virtual environment – improving safety, confidence, and operational reliability.

Industry leaders
trust Customertimes

"The whole thing is a journey. There are solutions, but you need to customize and tailor it to your needs, so having a partner [who is] going along the journey that really understands what makes sense and can guide you [even] while you're requesting changes ... that's my impression of a successful relationship with a partner."

Dana Winkler

Head of Sales Force Effectiveness, Stada

"We have a very good relationship. We understand each other, which is obviously very good in a relationship. There's lots of communication going on, there's lots of development going on, there's lots of new ideas that keep on flowing and that we want to implement and maybe move towards."

Francois Kanfer

Director Global Commercial Excellence, Hartmann Group

"So far, we have had a good partnership with Customertimes ... We are partnering on a critical project that will be kicking off very soon. We are pleased with the quality of resources involved with this project and the work done by the Customertimes team in the discovery phase."

Pharmaceutical Manufacturing Client

CRM Strategy & Operations Director

"We’ve had a good, long-lasting relationship with Customertimes for many years – more than 5 years between Customertimes and Pernod Ricard. We’ve been working on a regular basis to take into account all the innovations coming from digital platforms ... These applications are the ones we use for our field sales teams and our sales management teams."

Adrien Combet

Product Owner Sales Force Automation & Global Sales Tech, Pernod Ricard

Ready to Transform Manufacturing Operations?

Discover how immersive XR solutions can reduce downtime, improve safety, and accelerate workforce readiness. Tell us your biggest operational challenges, and our experts will craft the right immersive approach.