Enterprise XR & Immersive Solutions for Training and Operations

Deliver immersive training, real-time remote support, and predictive maintenance without disrupting daily operations. Empower your workforce with hands-on learning, reduce equipment downtime, and maintain full regulatory compliance across your sites.

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Why Enterprise XR & Immersive Solutions Matter

As training and operations grow more complex, traditional methods struggle to keep pace. Enterprise XR and immersive solutions enable hands-on learning and operational simulation without disrupting real-world environments.

Train faster and safer

Practice critical tasks in realistic virtual environments to reduce risk and accelerate time to proficiency.

Reduce errors and downtime

Simulate processes and scenarios in advance to identify issues early and avoid costly disruptions.

Standardize knowledge and compliance

Deliver consistent training and SOP execution across teams, sites, and geographies.

Support distributed teams

Enable AR-assisted guidance and remote expert support to resolve issues faster on the frontline.

Immersive Training Solutions

Immersive training enables employees to learn by doing – inside realistic virtual environments that mirror real-world conditions. Enterprise XR training improves knowledge retention, shortens time to proficiency, and minimizes safety risks.

Use cases include:

  • Equipment and machinery training
  • Safety and compliance simulations
  • SOP walkthroughs and certification training
  • Onboarding and continuous upskilling

Immersive training enables employees to learn by doing – inside realistic virtual environments that mirror real-world conditions. Enterprise XR training improves knowledge retention, shortens time to proficiency, and minimizes safety risks.

Use cases include:

  • Equipment and machinery training
  • Safety and compliance simulations
  • SOP walkthroughs and certification training
  • Onboarding and continuous upskilling

Immersive Solutions for Operations

Beyond training, XR technologies enhance day-to-day operations by providing teams with immersive visibility, real-time insights, and remote collaboration capabilities.

Operational capabilities include:

  • Digital twin environments for workflow simulation and optimization
  • AR-assisted remote expert support
  • Predictive maintenance visualization
  • Operational planning and scenario modeling

Beyond training, XR technologies enhance day-to-day operations by providing teams with immersive visibility, real-time insights, and remote collaboration capabilities.

Operational capabilities include:

  • Digital twin environments for workflow simulation and optimization
  • AR-assisted remote expert support
  • Predictive maintenance visualization
  • Operational planning and scenario modeling

Enterprise XR & Immersive Solutions by Industry

Manufacturing

  • Train operators on complex equipment in immersive VR environments
  • Reduce downtime and safety incidents through scenario-based simulations
  • Optimize production workflows using digital twins

Healthcare & Life Sciences

  • Safely train staff on procedures, lab protocols, and regulated workflows
  • Improve accuracy and compliance with immersive SOP guidance
  • Simulate clinical and lab environments without operational disruption

Retail & Consumer Goods

  • Train frontline teams using immersive, role-based scenarios
  • Simulate store layouts, merchandising strategies, and workflows
  • Improve execution consistency across locations

Laboratories

  • Ensure precision and compliance in controlled environments
  • Train teams on complex processes without real-world risk
  • Optimize workflows using virtual replicas of facilities

Our Approach

We guide you through every stage of your Microsoft journey, from strategy to long-term support.

Designed for Impact, Powered by XR

We start by understanding your training and operational challenges, success metrics, and constraints. This ensures every immersive solution is tied to real business outcomes – not technology for technology’s sake.

Experience Design Aligned to Reality

We design immersive experiences that mirror real workflows, ensuring training and simulations translate to on-the-job performance.

Enterprise-Grade XR Development

Our solutions are built using scalable, secure XR technologies that integrate with existing enterprise systems and platforms.

Pilot, Measure, and Refine

We launch focused pilots, measure impact, and refine experiences based on real user performance and operational data.

Scale with Confidence

Once validated, we deploy immersive solutions across teams, locations, and regions with consistency and control.

Proven Results Across Industries

50%
decrease in overall training costs
75%
increase in knowledge retention
52%
faster onboarding and skill mastery
60%
reduction in travel-related training expenses
43%
Reduced errors and incidents

The Results We Deliver

Enterprise XR & Immersive Solutions are designed to produce measurable, real-world impact across training and operations.

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Why Customertimes?

Enterprise XR & Immersive Solutions Expertise

We deliver XR and immersive solutions designed for real enterprise training and operations.

Industry-Focused Solutions

Our experiences address real-world challenges across manufacturing, healthcare, retail, and labs.

Scalable, End-to-End Delivery

We support immersive initiatives from strategy to global deployment.

Proven Business Impact

Our clients achieve faster training, lower risk, and more consistent execution.

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Industry leaders
trust Customertimes
"The whole thing is a journey. There are solutions, but you need to customize and tailor it to your needs, so having a partner [who is] going along the journey that really understands what makes sense and can guide you [even] while you're requesting changes ... that's my impression of a successful relationship with a partner."

Dana Winkler

Head of Sales Force Effectiveness, Stada
"We have a very good relationship. We understand each other, which is obviously very good in a relationship. There's lots of communication going on, there's lots of development going on, there's lots of new ideas that keep on flowing and that we want to implement and maybe move towards."

Francois Kanfer

Director Global Commercial Excellence, Hartmann Group
"So far, we have had a good partnership with Customertimes ... We are partnering on a critical project that will be kicking off very soon. We are pleased with the quality of resources involved with this project and the work done by the Customertimes team in the discovery phase."

Pharmaceutical Manufacturing Client

CRM Strategy & Operations Director
"We’ve had a good, long-lasting relationship with Customertimes for many years – more than 5 years between Customertimes and Pernod Ricard. We’ve been working on a regular basis to take into account all the innovations coming from digital platforms ... These applications are the ones we use for our field sales teams and our sales management teams."

Adrien Combet

Product Owner Sales Force Automation & Global Sales Tech, Pernod Ricard

Ready to Modernize Training and Operations?

Discover how Enterprise XR & Immersive Solutions can improve workforce readiness, reduce risk, and streamline complex operations. Tell us what you’re looking to solve, and our experts will help you define the right immersive approach.

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