Extended Reality (XR) Solution
to Train, Operate, and Optimize
From immersive simulation training to real-time remote assistance and predictive maintenance, our extended reality platform empowers your teams to build skills, reduce downtime, and ensure compliance - without disrupting live operations.
What Holds Enterprise Operations Back?
Across industries, outdated training and disconnected operations cost time, money, and safety. Line shutdowns, compliance gaps, and inconsistent execution are symptoms of deeper inefficiencies XR can solve.
Manufacturing
the risk of costly errors.
Retail
Poor planogram execution and inconsistent store training lead to lost revenue and high shrink.
Healthcare
Limited simulation access and slow clinical onboarding compromise care quality and patient safety.
Laboratories
SOP complexity and compliance gaps make training slow and audit preparation time-consuming.
How Our XR solution Works
The Customertimes Industrial Metaverse is a unified XR platform that delivers immersive skill development, remote collaboration, predictive maintenance, and performance analytics. All securely deployed across your operations, plants, stores, or labs.
Train smarter with XR simulations.
Equip your workforce with hands-on, guided practice in a safe virtual environment. Perfect for onboarding, equipment operation, safety protocols, and SOP training.
Mirror real-world operations with precision.
Create interactive, real-time replicas of your production floor to simulate scenarios, monitor assets, and optimize workflows without disrupting physical operations.
Bring your best technicians everywhere.
Enable on-site teams to instantly connect with remote experts through augmented reality reducing downtime, improving first-time fix rates, and boosting productivity.
Stay ahead with connected intelligence.
Visualize real-time asset performance using IoT sensor data. Predict failures, schedule maintenance, and reduce unplanned downtime, all inside your digital twin environment.
Measure what matters continuously.
Track training progress, compliance, productivity, and operational KPIs across teams and facilities. Make data-driven decisions with real-time insights.
XR Technology Solving Real Problems in Complex Industries
XR in Manufacturing
Manufacturers face a triple challenge: high downtime during training, inconsistent SOP execution across sites, and safety risks during live procedure learning. Our XR solution helps you solve this with:
- Immersive learning & training for high-risk tasks like lockout/tagout, assembly, and robotic maintenance—without halting production.
- Digital twins to simulate workflows, monitor equipment, and power predictive maintenance.
- Remote expert assistance to reduce costly site visits and support faster issue resolution.
XR in Healthcare
Healthcare teams face mounting pressure to accelerate onboarding, reduce medical errors, and deliver consistent care without overwhelming limited lab resources.
Our XR platform helps hospitals and providers:
- Run immersive trauma drills, ICU workflows, and emergency protocols in safe, repeatable virtual environments
- Deliver scenario-based training for nurses, techs, and clinicians—accessible anytime, without scheduling physical lab space
- Use AI-powered feedback to reinforce best practices and drive consistent performance across departments
XR in Retail
In retail and FMCG, poor planogram execution, inventory shrink, and slow onboarding for high-turnover roles all erode margins - especially across large store networks.
Customertimes XR helps retail ops and distribution teams:
- Rehearse merchandising resets, safety protocols, and warehouse workflows in store-specific virtual environments
- Eliminate the need for overnight shifts or cross-location travel for training
- Drive faster, more consistent execution at scale—with no disruption to store hours
XR in Laboratories
In lab environments, accuracy isn’t optional—yet onboarding new technicians and enforcing GxP protocols takes time, resources, and expert oversight.
Customertimes XR lets lab teams:
- Train on aseptic techniques, pipetting, cleanroom behavior, and instrument calibration in immersive, interactive environments
- Standardize procedures across global sites with virtual SOP walkthroughs
- Log all actions automatically for audit-readiness and enable real-time support from remote SMEs
Proven Results Across Industries
Book Your Free 15-Minute ROI Consultation
Ready to unlock measurable gains in safety, efficiency, and productivity?
