Innovation Day Paris 2025: Agentic AI Edition

The future isn’t just AI-powered – it’s agentic. Are you ready?

Join us at Innovation Day Paris 2025: Agentic AI Edition, an exclusive, invite-only event where business and technology leaders converge to explore how autonomous, decision-making AI agents are reshaping the enterprise.

October 9th, 2025

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Brands that joined us in previous years

What to expect

Step into the next evolution of AI. Agentic intelligence goes beyond generative models – it empowers systems that sense, reason, and autonomously complete tasks.

Frontline insight: Engage with developers and researchers who are actively building robust, autonomous agents.

Immersive demos: Experience our Extended Reality solutions – see how XR is transforming training, collaboration, and operations in real-world enterprise settings.

High-value networking: Meet peers, investors, and tech leaders shaping agentic AI in Europe’s vibrant capital.

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Agenda

More details coming soon!
Below you’ll find the agenda so far – stay tuned for more exciting updates
Our Speakers:
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From 8:30
Registration, Badge Pickup & Breakfast

Arrive early to collect your badge, meet fellow attendees, and enjoy a morning coffee.

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9:15 - 9:30
Opening Remarks & Keynote
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9:30- 11:00
AI for Customer Engagement & Customer Service

Explore how AI is transforming Customer Engagement and Customer Service in keynote sessions with:

  • Irina Zubova from Schneider Electric.
  • Olivier Laurent from Amicio.
  • Vincent Julien from Diabolocom.
  • Nikita Zverev from SEB Group.
Our Speakers:

Irina Zubova

VP, Customer Support and Data&AI, E2E Digital Customer Relationship at Schneider Electric

Olivier Laurent

Deputy General Manager Development at Amicio

Vincent Julien

Head of Partnerships at Diabolocom

Nikita Zverev

International eCommerce and DTC Director at Groupe SEB
11:00 - 11:20
Networking Coffee Break

Connect with peers and exchange ideas over coffee during our Networking Break.

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11:20 - 12:30
AI in Life Sciences & Consumer Health

Discover how AI is reshaping Life Sciences and Consumer Health with Christopher Bates from Flatiron Health, Christophe Eskenazi from Bristol Myers Squibb (BMS), and speakers from Stada and Johnson & Johnson.

Our Speakers:

Christopher Bates

Chief of Staff, R&D at Flatiron Health

Christophe Eskenazi

Executive Director, Head of Digital and IT Europe, Japan & Canada at Bristol Myers Squibb (BMS)
12:30 - 14:00
Networking Lunch

Enjoy a Networking Lunch to connect with industry peers and share insights in a relaxed setting.

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14:00 - 16:00
Breakout Sessions

Take part in the following Breakout Sessions, each offering practical insights and expertise on Agentic AI:

  • Best practices on introducing Al for field sales teams: return on experience of Stada Eurasia
  • Zoom on Agentic & Al use case in CT products: hands-on with Microsoft Copilot Studio
  • Partners' & CT thematic sessions & demos at the stations
Our Speakers:

Anastassiya Soboleva

Business Operations and Growth/CRM-Manager Eurasia Region at STADA

Oxana Samoylova

Eurasia Commercial Excellence Lead at STADA
16:00 - 17:00
Closing Remarks & Exclusive Champagne Experience

Wrap up the day with Closing Remarks and toast in style at our Exclusive Champagne Experience.

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17:00 - 19:00
Happy Hour at Le Drugstore

Unwind in style at Le Drugstore’s, where classic cocktails meet contemporary Parisian flair.

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Link to last hear's highlights page

Our Speakers

a portrait photo of Christopher Bates from Flatiron Health

Christopher Bates

Chief of Staff, R&D at Flatiron Health
portrait photo of Irina Zubova from Schneider Electric

Irina Zubova

VP, Customer Support and Data&AI, E2E Digital Customer Relationship at Schneider Electric

Christophe Eskenazi

Executive Director, Head of Digital and IT Europe, Japan & Canada at Bristol Myers Squibb (BMS)

Nikita Zverev

International eCommerce and DTC Director at Groupe SEB

Olivier Laurent

Deputy General Manager Development at Amicio

Vincent Julien

Head of Partnerships at Diabolocom

Anastassiya Soboleva

Business Operations and Growth/CRM-Manager Eurasia Region at STADA

Oxana Samoylova

Eurasia Commercial Excellence Lead at STADA

La Galerie Bourbon

Nestled in the heart of Paris, La Galerie Bourbon is a historic private mansion that blends classical grandeur with modern sophistication. With its ornate architecture, expansive salons, and refined atmosphere, it offers an unforgettable setting for high-level gatherings and innovative conversations.

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Location:

La Galerie Bourbon, 79 bis Av. Marceau, Paris

Get directions

This is not your typical AI conference

Expect real-world use cases, hands-on product demos, thought-provoking discussions, and practical frameworks you can take back to your organization and apply immediately.

All of it takes place in the heart of Paris, at the stunning Galerie Bourbon – a venue as bold, refined, and inspiring as the technology we’ll be showcasing.

This isn’t about lofty promises or abstract theory. It’s about what’s real, what’s working, and what’s next.

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Join us at Innovation Day Paris 2025

Join us in Paris to explore the frontier of intelligent systems, immersive technologies, and real-world innovation.

Seats are limited – and the future doesn’t wait. Secure your spot today and be part of the conversation that’s shaping tomorrow.

About Customertimes

Customertimes provides expert consulting, digital engineering, and full-cycle product development services across the globe.

We help you get the most value out of your enterprise cloud solution and ensure a solid return on investment, regardless of project scale or complexity.