Take a look at the highlights from
Innovation Day Paris 2025: Agentic AI Edition
Thank you for being a part
of Innovation Day Paris 2025!
On October 9, 2025, at La Galerie Bourbon in Paris, business and technology leaders joined us for an exclusive exploration of Agentic AI.
Through live demos, real-world use cases, and sharp discussions, guests discovered how autonomous AI agents are reshaping the enterprise — and how to harness them today.
Where Innovation Meets Action
We want to thank all our incredible speakers: Irina Zubova (Schneider Electric), Olivier Laurent (Amicio), Vincent Julien (Diabolocom), Nikita Zverev (Groupe SEB), Dany Vilela Agostinho (Meta), Christopher Bates (Flatiron Health), Christophe Eskenazi (Bristol Myers Squibb), Anastassiya Soboleva (STADA) and Oxana Samoylova (STADA).
From real-world use cases to forward-looking discussions, our speakers took us on a journey through the many ways AI is reshaping industries. We heard how it’s transforming oncology — automating workflows and accelerating research while keeping care human at its core. How global brands use AI to stay fresh and relevant through real-time consumer insights. How medical reps are boosting efficiency and engagement with AI-powered tools. And how AI and XR together are redefining the way companies train and empower their teams.
Thank you to all our speakers, partners, and guests for making this day such a success.
We left Paris inspired by what’s possible when AI truly meets human impact: less stress, better focus, more time for real human work. That’s what good AI does: it doesn’t replace people, it gives them space to do what only people can.
Companies represented this year
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Moments Captured from the Event
Scroll down to explore a curated photo selection or click the button below to dive into the full gallery.
Agentic AI: The Next Era of Enterprise Technology
In this opening keynote, Alex Patsko, CEO of Europe at Customertimes, explores how Agentic AI is reshaping enterprise technology – from automation to intelligent collaboration.
Redefining Customer Support with AI Copilots and Virtual Agents
Irina Zubova, VP Customer Support, Data & AI at Schneider Electric, explains how AI copilots, virtual agents, and autonomous bots are redefining customer support, sales, and operations.
How AI Is Transforming Cancer Research and Care
Christopher Bates, Chief of Staff, R&D at Flatiron Health, presents how AI is advancing oncology – accelerating drug development, improving care decisions, and unlocking insights from real-world data.
Practical AI in Pharma: From Trials to Patient Care
Nick Schenin, Co-Founder of Customertimes, presents practical applications of AI in drug development, clinical trials, and patient care.
Scaling Global eCommerce with Generative AI
Nikita Zverev, Senior Director Digital & D2C at Groupe SEB, shares how Generative AI is powering eCommerce – automating SEO, optimizing product pages, and scaling content for global brands.
AI-Powered Quality Monitoring for Contact Centers
Olivier Laurent and Vincent Julien reveal how Amicio and Diabolocom use AI to automate quality monitoring in contact centers – cutting bias, boosting performance, and elevating customer satisfaction.
Driving Sales with Agentic AI in Pharma and Healthcare
Oxana Samoylova and Anastasia Soboleva share how STADA uses Agentic AI to optimize pharmacy visits, enhance rep efficiency, and drive sales across Eurasia – with real ROI results to prove it.
Reinventing Retail Execution with Agentic AI
Ken Tantsura and Luka Dzagania from Customertimes showcase how Agentic AI is reinventing retail execution – enabling smarter orders, guided actions, and AI-driven insights for global CPG leaders.
Boosting Sales Productivity with Agentic AI
Ken Tantsura and Anna Mark demonstrate how AI agents are transforming sales operations – streamlining rep workflows with smart order creation, voice-to-action visit reports, and automated insights that drive efficiency and boost customer engagement.
Benchmarking AI for Real Business Impact
Nick Schenin, Co-Founder of Customertimes, introduces Induro.ai – an industry-specific benchmarking platform that helps CPG and Pharma companies evaluate and select AI models for real business impact.