Project Manager Senior

Job Description

Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts and offices in 12 countries.  

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Requirements:

• 7+ years of project management experience with global, complex projects;

• Strong understanding of the modern data lake / lakehouse. Databricks knowledge is a strong completive advantage;

• Strong expertise in Data & BI landscapes (data integration, data modeling, visualization tools like SAC, Power BI);

• Proven track record managing distributed delivery teams;

• Knowledge and good understanding of data platforms (cloud data lakes/warehouses, ETL/ELT, semantic modeling, reporting tools);

• Familiarity with modern BI & analytics practices, data governance, and enterprise data strategies;

• Exceptional communication and stakeholder management skills at the executive level;

• Strong problem-solving and decision-making skills in complex environments;

• Ability to drive alignment across business and IT in a global organization;

• Track record of leading digital transformation and change management initiatives.

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Responsibilities:

Program Leadership & Governance

·      Own the end-to-end delivery of Data/BI initiatives, ensuring alignment with business strategy and objectives;

·      Establish and drive program governance, reporting, risk management, and escalation processes;

·      Define and manage project roadmap, milestones, budgets, and dependencies across streams;

Stakeholder & Change Management

·      Act as a trusted advisor to senior business and IT stakeholders;

·      Drive stakeholder engagement, ensuring buy-in across business units, technology, and vendors;

·      Support organizational change management, ensuring adoption and value realization of solutions;

Delivery Management

·      Oversee Data & BI solutions implementation;

·      Ensure Data and Analytics platforms (data lakes, data warehouse, BI reporting, visualization tools) meet business needs;

·      Manage multi-vendor environments, ensuring quality, performance, and timely delivery;

Team Coordination

·      Lead cross-functional delivery teams, fostering cooperation and accountability;

• Manage vendor relationships, SLAs, and ensure smooth handover to operations;

• Mentor and coach project managers, stream leads, and analysts.

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What We Offer:

Benefits vary by location and will be discussed during the HR interview.

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