Customer Overview
Datarails is a software company specializing in financial planning and analytics, facing internal challenges with secure commission calculations.
Location
Employees
Problem / Goal
- Significant data privacy challenges using their proprietary platform for sales commission calculations.
- Internal teams had access to sensitive commission data, increasing risk.
- Needed a solution to secure and isolate sensitive information.
- Wanted to move away from an in-house system to a more secure, external solution.
Solution
- Spiff: Implemented in a secure and private environment to manage commission calculations.
- Salesforce + Spiff Integration: Transitioned commission management outside the internal platform.
- CustomerTimes Implementation: Ensured seamless onboarding and setup while meeting agreed timelines.
Technologies used
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Business Outcomes
- Enhanced Data Privacy: Restricted access to sensitive commission data, mitigating risk.
- Improved Accuracy: More reliable commission calculations.
- Operational Efficiency: Enabled Datarails to focus on their core business.
- Secure External Environment: Shifted sensitive processes away from in-house tools.
Business outcomes
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