Customertimes & Carenet Health: Streamlining Commission Tracking with Spiff
Carenet Health eliminated manual commission adjustments and improved efficiency by integrating Salesforce, QuickBooks, and Spiff through Customertimes.
Technologies
Salesforce, Spiff, QuickBooks
Customer Overview
Carenet Health is a healthcare company that faced operational inefficiencies due to manual commission tracking and complex override processes.
Location
Employees
Problem / Goal
- Manual commission tracking created inefficiencies and errors.
- Data was pulled from QuickBooks and Salesforce, complicating workflows.
- Commission overrides based on payouts required frequent manual adjustments, especially for professional services billing.
- The process was prone to errors and slowed down strategic focus.
Solution
- Spiff: Implemented to automate commission tracking and eliminate manual adjustments.
- Salesforce + Spiff Integration: Enabled real-time, accurate commission calculations across systems.
- QuickBooks Integration: Used to align financial data with commission processes for a seamless view.
Want to learn more about how we implement SPIFF for incentive compensation automation? Explore our SPIFF implementation services.
Technologies used
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Business Outcomes
- Automated Commission Calculations: Removed error-prone manual steps.
- Improved Accuracy & Efficiency: Enabled strategic focus by reducing operational overhead.
- Streamlined Data Flow: Integration between Salesforce and QuickBooks centralized tracking.
- Higher Productivity: Teams could focus on core initiatives rather than fixing data issues.
Business outcomes
Image Gallery
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