DevOps Engineer Senior

Job Description

Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1300+ experts and offices in 12 countries.  

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Requirements:

• Strong experience in SWE, SRE, or DevOps roles with a focus on ML Ops;

• Proven experience with microservice architecture and RESTful API development;

• Hands-on knowledge of Terraform and AWS infrastructure;

• Familiarity with CI/CD pipelines (e.g., GitLab, Jenkins) and Python packaging;

• Comfortable working with large-scale data pipelines and orchestration tools (e.g., Airflow);

• Strong problem-solving and debugging skills.

Nice to have:

• Experience with orchestration tools like Airflow;

• Familiarity with LLM model infrastructure;

• Knowledge of large-scale data processing systems (e.g., Spark).

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Responsibilities:

• Develop and maintain scalable microservice architectures and RESTful APIs for ML Ops;

• Support production ML pipelines for deep learning models and LLMs;

• Investigate, debug, and resolve operational issues in data/ML services;

• Implement Infrastructure as Code using Terraform within AWS;

• Contribute to the packaging and CI/CD processes for Python-based polyrepos;

• Participate in the team on-call rotation (8 am – 6 pm ET, Mon–Fri).

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What We Offer:

• Competitive compensation depending on experience and skills - USD monthly payment;

• 100% remote work;

• Flexible work schedule;

• 10 business days of paid vacation per year (can be taken after 6 months in CT);

• Up to 10 national holidays (either US or country of residence);

• 5 days personal days off (can be taken after 3 months in CT);

• Travel expenses are covered when applicable;

• Referral program;

• Personalized personal development plan (PDP);

• E-education, certification coverage, access to the language learning platform goFluent.

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