IT Services Sales/Business Development Manager

Job Description:

Customertimes seeks a committed and seasoned Sales/Business Development Manager proficient in IT services sales, account management, client relations, strategy, and business development, particularly within the Lifesciences, CPG, and Beverage sectors. The successful candidate has a proven track record of delivering outcomes that align with clients' priorities and driving business growth and profitability.

Requirements:

‍Experience:

• 6+ years of experience as an individual contributor building relationships with multi-billion companies and selling IT services;

• Extensive experience in IT services sales for pharmaceutical, CPG, or beverage clients, adept at navigating industry intricacies, building key relationships, and driving revenue growth;

• Proven experience in selling projects and services.

Skills:

• Outstanding negotiation and consultative sales skills;

• Excellent leadership and management skills;

• Strong analytical and problem-solving skills;

• Effective communication skills;

• Exceptional customer service skills.

Industry Knowledge:

• Knowledge of our services, including at least one of the following: Salesforce, SAP, Data, BI, AI, Digital engineering, eCommerce;

• Existing relationships with key customers and a deep understanding of their business needs and compelling events.

Preferred Qualifications:

• Experience selling Custom Software Development, System Integration, and/or Digital Engineering Services (i.e., outstaffing);

• Experience selling Salesforce-related services.

Additional Requirements:

Million-Euro Mentality: No small deals unless they land with the potential to grow;

Revenue Generation: Ability to bring net new revenue to Customertimes within the first 6-9 months of employment;

Customer Relationships: Existing relationships with some customers, with a clear identification of key contacts and their compelling events.

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Responsibilities:

Business Development:

• Introduce Customertimes to your business network;

• Generate new business by selling IT services and projects;

• Build and lead a mid-/long-term strategy for the market.

Client Relations:

• Develop long-term C-level relationships to drive revenue;

• Foster and maintain strong relationships with key clients, understanding their business needs and IT requirements;

• Translate business vision into a short and long-term strategy, backed by tactical actions to deliver business outcomes;

• Land and expand within net new accounts, ensuring existing high NPS and customer satisfaction.

Sales and Strategy:

• Meet and exceed annual sales quota;

• Effectively communicate the Customertimes value proposition through proposals and presentations;

• Share information with leadership regarding business challenges faced by customers and industry trends which may impact our business;

• Contribute to the sales pipeline with detailed information regarding the number of potential and qualified prospects/opportunities, along with their status and next steps.

What we offer:

• Regular compensation package reviews;

• Medical insurance coverage for employees;

• Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);

• Commission Plan based on results;

• Flexible work environments, including in-office, remote, or hybrid, based on employee preference and manager approval.

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